/* v11.7 — Admin: evidence photo viewer (pairs with js/v11-admin.js) */
.v11ev{position:fixed;inset:0;z-index:400;display:flex;flex-direction:column;background:rgba(8,18,14,.94);opacity:0;transition:opacity .2s ease;font-family:var(--rd-body,'Inter',system-ui,sans-serif);-webkit-tap-highlight-color:transparent}
.v11ev.open{opacity:1}
.v11ev-top{display:flex;align-items:center;gap:10px;padding:12px 14px 12px 20px;padding-top:max(12px,env(safe-area-inset-top));color:#fff;flex-shrink:0}
.v11ev-t{font-size:15px;font-weight:700;margin-right:auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.v11ev-n{font-weight:500;color:#A9C7BA;margin-left:6px}
.v11ev-btn{display:inline-flex;align-items:center;justify-content:center;gap:8px;min-height:44px;min-width:44px;padding:0 14px;border-radius:12px;border:1px solid rgba(255,255,255,.22);background:rgba(255,255,255,.08);color:#fff;font-family:inherit;font-size:14px;font-weight:600;text-decoration:none;cursor:pointer;transition:background-color .15s}
.v11ev-btn:hover{background:rgba(255,255,255,.18)}
.v11ev-close{padding:0}
.v11ev-btn:focus-visible,.v11ev-nav:focus-visible{outline:3px solid #F2C14E;outline-offset:2px}
.v11ev-stage{position:relative;flex:1;min-height:0;display:flex;align-items:center;justify-content:center;padding:8px 72px 28px;padding-bottom:max(28px,env(safe-area-inset-bottom))}
.v11ev-img{max-width:100%;max-height:100%;width:auto;height:auto;object-fit:contain;border-radius:10px;box-shadow:0 20px 60px rgba(0,0,0,.45);opacity:0;transform:scale(.97);transition:opacity .25s ease,transform .3s cubic-bezier(.2,.7,.2,1);user-select:none;-webkit-user-drag:none}
.v11ev-img.in{opacity:1;transform:none}
.v11ev-stage.failed .v11ev-img{display:none}
.v11ev-nav{position:absolute;top:50%;width:52px;height:52px;margin-top:-26px;border-radius:50%;border:0;background:rgba(255,255,255,.14);color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;transition:background-color .15s}
.v11ev-nav:hover{background:rgba(255,255,255,.26)}
.v11ev-nav[hidden]{display:none}
.v11ev-nav.prev{left:12px}.v11ev-nav.next{right:12px}
.v11ev-spin{position:absolute;top:50%;left:50%;width:34px;height:34px;margin:-17px 0 0 -17px;border-radius:50%;border:3px solid rgba(255,255,255,.25);border-top-color:#fff;animation:v11evSpin .8s linear infinite;display:none}
.v11ev-stage.loading .v11ev-spin{display:block}
@keyframes v11evSpin{to{transform:rotate(360deg)}}
.v11ev-fail{display:none;color:#CFE1D9;font-size:15px;text-align:center;max-width:320px;line-height:1.5}
.v11ev-stage.failed .v11ev-fail{display:block}
@media (max-width:760px){
  .v11ev-top{padding-left:14px}
  .v11ev-open span{display:none}
  .v11ev-open{padding:0}
  .v11ev-stage{padding:4px 8px 16px}
  .v11ev-nav{top:auto;bottom:max(18px,env(safe-area-inset-bottom));margin-top:0;width:48px;height:48px;background:rgba(0,0,0,.45)}
  .v11ev-stage{padding-bottom:84px}
}
@media (prefers-reduced-motion:reduce){.v11ev,.v11ev-img{transition:none}.v11ev-img{transform:none}}

/* v11.9 — Admin "Phone complaint" dialog (pairs with js/v11-admin.js) */
.v11pc{position:fixed;inset:0;z-index:10050;display:flex;align-items:center;justify-content:center;padding:20px;background:rgba(8,26,20,.55);opacity:0;transition:opacity .2s ease;font-family:var(--rd-body,'Inter',system-ui,sans-serif)}
.v11pc.open{opacity:1}
.v11pc-card{width:100%;max-width:560px;max-height:calc(100dvh - 40px);display:flex;flex-direction:column;background:#fff;border-radius:20px;box-shadow:0 30px 80px rgba(8,26,20,.35);transform:translateY(12px) scale(.98);transition:transform .25s cubic-bezier(.2,.7,.2,1);overflow:hidden}
.v11pc.open .v11pc-card{transform:none}
.v11pc-head{display:flex;align-items:flex-start;gap:14px;padding:22px 22px 16px;border-bottom:1px solid #E6EDEA}
.v11pc-ic{width:42px;height:42px;border-radius:12px;background:#E7F2EC;color:#0E5745;display:flex;align-items:center;justify-content:center;flex-shrink:0}
.v11pc-head>div{flex:1;min-width:0}
.v11pc-head h3{margin:0;font-family:var(--rd-head,'Manrope',sans-serif);font-size:19px;color:#10281F}
.v11pc-head p{margin:3px 0 0;font-size:13.5px;color:#5B6F68}
.v11pc-x{width:40px;height:40px;border-radius:10px;border:1px solid #DDE5E1;background:#fff;color:#33463F;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0}
.v11pc-x:hover{background:#F3F7F5}
.v11pc-body{padding:18px 22px;overflow-y:auto;display:flex;flex-direction:column;gap:14px}
.v11pc-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.v11pc-f{display:flex;flex-direction:column;gap:6px;min-width:0}
.v11pc-f>span{font-size:13px;font-weight:700;color:#24342F}
.v11pc-f i{font-style:normal;color:#B42318}
.v11pc-f input,.v11pc-f select,.v11pc-f textarea{width:100%;box-sizing:border-box;min-height:44px;padding:10px 12px;border:1px solid #D5DFDA;border-radius:11px;background:#F8FAF9;font:inherit;font-size:15px;color:#10281F;transition:border-color .15s,box-shadow .15s,background-color .15s}
.v11pc-f textarea{resize:vertical;min-height:110px;line-height:1.5}
.v11pc-f input:focus,.v11pc-f select:focus,.v11pc-f textarea:focus{outline:0;border-color:#0E5745;background:#fff;box-shadow:0 0 0 3px rgba(14,87,69,.14)}
.v11pc-f .bad{border-color:#D92D20;background:#FFF7F6}
.v11pc-err{margin:0;padding:10px 12px;border-radius:10px;background:#FEF3F2;color:#B42318;font-size:13.5px;font-weight:600}
.v11pc-err[hidden]{display:none}
.v11pc-foot{display:flex;justify-content:flex-end;gap:10px;padding:14px 22px 18px;border-top:1px solid #E6EDEA;background:#FAFCFB}
.v11pc-btn{min-height:44px;padding:0 18px;border-radius:11px;font:inherit;font-size:14.5px;font-weight:700;cursor:pointer;transition:background-color .15s,opacity .15s}
.v11pc-btn.ghost{border:1px solid #D5DFDA;background:#fff;color:#24342F}
.v11pc-btn.ghost:hover{background:#F3F7F5}
.v11pc-btn.primary{border:0;background:#0E5745;color:#fff}
.v11pc-btn.primary:hover{background:#08483A}
.v11pc-btn:disabled{opacity:.7;cursor:progress}
.v11pc-btn:focus-visible,.v11pc-x:focus-visible{outline:3px solid #F2C14E;outline-offset:2px}
@media (max-width:600px){
  .v11pc{align-items:flex-end;padding:0}
  .v11pc-card{max-width:none;max-height:92dvh;border-radius:20px 20px 0 0;transform:translateY(30px)}
  .v11pc-row{grid-template-columns:1fr}
  .v11pc-head{padding:18px 16px 14px}
  .v11pc-body{padding:16px}
  .v11pc-foot{padding:12px 16px calc(14px + env(safe-area-inset-bottom,0px))}
  .v11pc-btn{flex:1}
}
@media (prefers-reduced-motion:reduce){.v11pc,.v11pc-card{transition:none}.v11pc-card{transform:none}}

/* v11.14 — evidence / documents (pairs with js/v11-admin.js) */
.v11f-wrap{display:flex;flex-direction:column;gap:12px}
.v11f-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:10px}
.v11f-img{position:relative;display:block;aspect-ratio:4/3;width:100%;padding:0;border:1px solid #DCE5E0;border-radius:12px;overflow:hidden;background:#EEF3F0;cursor:zoom-in;transition:transform .18s,box-shadow .18s,border-color .18s}
.v11f-img img{width:100%;height:100%;object-fit:cover;display:block;transition:transform .35s cubic-bezier(.2,.7,.2,1)}
.v11f-img:hover{border-color:#0F4D3E;box-shadow:0 10px 24px rgba(15,61,51,.14)}
.v11f-img:hover img{transform:scale(1.04)}
.v11f-zoom{position:absolute;right:8px;bottom:8px;width:30px;height:30px;border-radius:9px;background:rgba(8,26,20,.62);color:#fff;display:flex;align-items:center;justify-content:center;opacity:.9}
.v11f-img:focus-visible,.v11f-card:focus-visible{outline:3px solid #F2C14E;outline-offset:2px}
.v11f-fb{display:none;position:absolute;inset:0;flex-direction:column;align-items:center;justify-content:center;gap:4px;padding:10px;text-align:center;color:#45554c}
.v11f-fb b{font-size:12.5px;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.v11f-fb small{font-size:11.5px;color:#6B7D75}
.v11f-img.broken img,.v11f-img.broken .v11f-zoom{display:none}
.v11f-img.broken .v11f-fb{display:flex}
.v11f-list{display:flex;flex-direction:column;gap:8px}
.v11f-card{display:flex;align-items:center;gap:12px;padding:10px 12px;border:1px solid #DCE5E0;border-radius:12px;background:#fff;color:#14231C;text-decoration:none!important;transition:border-color .15s,background-color .15s}
.v11f-card:hover{border-color:#0F4D3E;background:#F7FAF8}
.v11f-ic{position:relative;flex:none;width:42px;height:42px;border-radius:10px;display:flex;align-items:center;justify-content:center;background:#EEF3F0;color:#45554c}
.v11f-ic.pdf{background:#FDECEA;color:#B42318}
.v11f-ic.img{background:#E7F2EC;color:#0F4D3E}
.v11f-ic em{position:absolute;bottom:-5px;right:-6px;padding:1px 5px;border-radius:5px;background:#fff;border:1px solid #E3D3D1;font-style:normal;font-size:9.5px;font-weight:800;letter-spacing:.03em;color:inherit}
.v11f-t{flex:1;min-width:0;display:flex;flex-direction:column}
.v11f-t b{font-size:14px;font-weight:650;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.v11f-t small{font-size:12.5px;color:#5C6E66}
.v11f-go{flex:none;display:inline-flex;align-items:center;gap:6px;padding:7px 11px;border-radius:9px;background:#EFF6F2;color:#0F4D3E;font-size:13px;font-weight:700}
@media (max-width:600px){
  .v11f-grid{grid-template-columns:repeat(2,minmax(0,1fr))}
  .v11f-go{padding:7px 9px}
}

/* v11.14 — "↻ New ▾" status picker: one box, not a grey box inside a box */
.admin-only-page .admin-content .ax-cx-status select,
.admin-only-page .ax-cx-status select,
.ax-cx-status select{background-color:transparent!important;background-image:none;border:0!important;box-shadow:none!important;-webkit-appearance:none;appearance:none;padding-right:20px!important}
.ax-cx-status{position:relative;background:#fff}
.ax-cx-status::after{content:"";position:absolute;right:11px;top:50%;width:7px;height:7px;margin-top:-5px;border-right:2px solid #5C6E66;border-bottom:2px solid #5C6E66;transform:rotate(45deg);pointer-events:none}
.ax-cx-status:hover{border-color:#B8CCC2}

/* v11.14 — internal notes: breathing room between the hint and the box */
.cx3-add{margin-top:10px}